Séverine Mazur offers a private walk-in clinic

Why set up a walk-in clinic in Montreal?

I'm Dr. Séverine Mazur, weight management physician and general practitioner specializing outside RAMQ, former emergency physician and former family physician. After more than ten years in emergency medicine and nine years in family practice, I noticed a recurring problem: in 2025, many Quebecers won't have a family doctor or won't be able to find an appointment on time. For lack of alternatives, they go to the emergency room for acute but non-urgent symptoms. 

As a result, emergency departments are overflowing, family doctors are saturated and patients are waiting.

To meet this urgent need, in December 2025 I'm opening a private walk-in clinic same-day access. The aim is not to replace the public system, but to offer a simple and humane solution for the needs of our customers. walk-in medical consultations when the situation cannot wait several days.

What is a walk-in medical consultation?

A walk-in service (SRDV) enables rapid access to a doctor for acute, simple and recent health problems. This type of consultation is intended for symptoms that require professional assessment, without the need for extensive treatment or complex follow-up.

As a former emergency physician, I've learned to recognize real, felt and emotional emergencies. A patient presenting with a sudden fever, acute pain or simple infection often needs rapid medical advice to avoid complications and put his or her mind at rest. The walk-in medical consultation meets this need without requiring a hospital stay.

Walk-in clinic services

Our private walk-in clinic welcomes people for :

• Fever, cough, cold, sinusitis, mild bronchitis

   

• Gastroenteritis, vomiting, diarrhea

   

• Simple urinary tract infections

   

• Sore throat, otitis, conjunctivitis

   

• Simple wounds and minor sutures

   

• Sprains, acute pain, minor injuries

   

• Sudden skin eruptions

   

• Recent symptoms of concern (unexplained pain, slight respiratory problems)

   

• Pap test verification, prescription renewal

   

• Initial support for burn-out or urgent mental health problems

   

• Mild bleeding, signs of minor infection or aggravation of a known problem

   

These rapid consultations do not replace comprehensive health monitoring or check-ups. They are a one-off entrance in the care system when you don't have a family doctor or can't wait.

Who is the SRDV service for?

SRDV is suitable for people who :

• Do not have a family doctor

   

• Have a doctor but can't get an appointment quickly

   

• Want to avoid an unnecessary visit to the emergency room for a simple problem

   

• Need medical evaluation for a recent acute symptom

   

• Looking for a brief, targeted consultation in a private walk-in clinic

   

This service is not intended for chronic illnesses requiring regular follow-up, nor for long-term mental health care. Its purpose is to provide rapid symptom relief, avoid complications and restore peace of mind.

My values and commitment

I chose to open a walk-in clinic to provide faster, more humane medical access. Even if I can't work simultaneously in the public and private sectors, I want to contribute to reducing delays and improving access to care. Every consultation is a gesture that counts: helping one patient at a time, allaying a concern, avoiding a trip to the emergency room.

In a clogged system, offering a SRDV is a concrete way for me to contribute to our collective well-being. I hope that this walk-in clinic will be a breath of fresh air when your health can't wait.